Returns Policy
SALE POLICY
From 11/24 through a specified sale period, please note all sale items are final sale. Returns, exchanges or pricing differences will not be accepted.
At Sky High Farm Universe, we try our best to provide the most accurate and updated information regarding the size, color, and materials of our products. That being said, we understand that sometimes things don’t work out.
We currently allow the return and exchange of new and unused merchandise up to 14 days after the recorded delivery date on your tracking number. Exchanges are accepted for orders of the same or less value as the original order.
All underwear and socks purchases are final sale. Any merchandise returned in a damaged or worn state will not be eligible for a refund.
If you would like to return or exchange a purchase you’ve made on the Sky High Farm Workwear website, please follow the instructions below:
- Ensure your product is new and unused, with any original tags still attached.
- Fill out our Return & Exchange Form and submit your request.
- In our Returns & Exchange Portal, you’ll have the option to receive a shipping label. We don’t currently cover the cost of return shipping. All return shipping costs will be the responsibility of the client.
- Once you’ve received your shipping label, you can securely package your return with a printed copy of your Order Confirmation.
- Ship your return package to the following address:
- Once your product has been received, our team will begin processing your return. We’re still a small team, so please allow up to 48 hours for processing time.
- Once your return is accepted, you will receive a Returns Confirmation e-mail. Please allow up to 5 business days for the refund to reflect on your bank statement.
If you have any further questions about your return or exchange, please feel free to contact us at: farmstand@skyhighfarmgoods.com
Our team is mighty, but it is still small. We really appreciate your patience with processing times!
