Refund Policy
Return & Exchange Eligibility
Returns and exchanges must be initiated within 14 days of delivery, otherwise a return or exchange will not be accepted. Items must be unused, unworn, and in original condition with tags attached. A flat $15 restocking fee applies to all approved returns, deducted from your refund. Exchanges (for a different size, when available) are free of the $15 fee — however, exchange orders are final sale and cannot be returned or exchanged again. Returns are available for U.S. domestic orders only — we do not accept international returns
Final Sale — Not Eligible for Return or Exchange
All collaborations and limited drops with the exception of Levi’s x Sky High Farm Goods, pantry and/or food items, socks, underwear, vintage, and all sale or clearance items are not eligible for return or exchange.
Vintage Items
Every vintage piece is one-of-one. Vintage items may be returned for store credit only — exchanges aren't available since there's no identical replacement to exchange into.
Damaged, Defective, or Incorrect Items
These are always fully refunded — including your original shipping cost — with return shipping covered by us. No restocking fee applies. This is true even for final sale, vintage, and exchange items — if we got it wrong, it's on us to fix it.
How to Start a Return or Exchange
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Initiate — start your return through our self-serve portal by going through the shopify app. If your circumstance is not covered please email farmstand@skyhighfarmgoods.com with your order number and reason for return.
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Approved — we'll confirm eligibility and send a prepaid return label ($15 fee covers the label cost)
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Received & Refunded — once we receive and inspect your item, your refund (minus the $15 fee, if applicable) is issued to your original payment method, or as store credit for vintage returns
Every purchase you make with Sky High Farm Goods supports a better food system. Thank you for being part of our community.
